Sage 100Cloud – Slow response typing values in Account No, Customer No, Item No, or Vendor No data entry fields with basic auto-complete enabled after 2020.3 or 2021.1 update installed.

//Sage 100Cloud – Slow response typing values in Account No, Customer No, Item No, or Vendor No data entry fields with basic auto-complete enabled after 2020.3 or 2021.1 update installed.

Sage 100Cloud – Slow response typing values in Account No, Customer No, Item No, or Vendor No data entry fields with basic auto-complete enabled after 2020.3 or 2021.1 update installed.

Customer reported: A slow response typing in values in Account No, Customer No, Item No, or Vendor No data entry fields with basic auto-complete enabled after 2020.3 or 2021 update installed.

Per Sage KB Article: This was resolved in the following updates release

Sage 100 2020.3 Program Fix LM6022T

Sage 100 2020.4 update

Sage 100 2021.1 Program Fix LM7003T

Sage 100 2021.2 update

Workaround:

  1. Enable Advanced Search for Auto-complete by running Build Search Index utility (note: this will drastically change how the auto-complete search works if not currently enabled)
  2. OR: De-select the Auto-complete selection in User Maintenance for the users reporting issue and for the type of field where issue is reported: Account, Customer, Item, Vendor. See below; they are shown and clicked on, you will want to unclick and Accept for each user where this an issue..
  3. If you have questions, please contact us. Please stay tuned for more helpful Sage 100cloud tips and tricks.Mike Renner – Partner

    WAC Solution Partners

    local: 760.618.1395 | toll free: 866.400.0WAC (0922) | mobile: 253.861.3120

    Single Source Provider of Turnkey Business Accounting & Management Software

     

 

By | 2021-10-07T17:53:58+00:00 October 7th, 2021|Sage 100 tips and tricks|Comments Off on Sage 100Cloud – Slow response typing values in Account No, Customer No, Item No, or Vendor No data entry fields with basic auto-complete enabled after 2020.3 or 2021.1 update installed.

About the Author:

Mike Renner
Over 25 years in the accounting software industry. Mike is also an Acumatica, Abila and Sage Certified Consultant and Trainer and a recognized leader in the design, implementation and support of ERP and Accounting systems, including Acumatica, Sage and Abila. Specialties: Acumatica Cloud ERP, Sage 100 ERP (formally Sage MAS90/200), Abila MIP Fund Accounting (formally Sage Non Profit Software).
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