Sage 100 Advanced – Error “Unable to connect to server: The server cannot be found.

//Sage 100 Advanced – Error “Unable to connect to server: The server cannot be found.

Sage 100 Advanced – Error “Unable to connect to server: The server cannot be found.

We wanted to document the Error “Unable to connect to server or the server cannot be found. We came across this error several time on multiple Sage 100 Advanced installations after we installed a new Workstation and tried to to start Sage 100 Advanced. The error has to do with Windows and Network DNS Issues and Firewall Security on the Server and not Sage 100.

So, the stop the error from happening we needed to setup and Inbound Rule, the step are detailed below:

  1. On the server Open Administrative Tools, Windows Firewall and Advanced Security console.
  2. In the left pane of the console, select Inbound Rules.
  3. Right-click select New Rule.
  4. Select Port click Next.
  5. Select the Specific Local ports and enter the port number for Sage 100 and click Next. Note: The default port for Sage 100 Advanced is 10,000 as well as we found out that also Sage accesses Ports 49152-65535, so in addition we had to set up a second rule for the range.
  6. Select Allow Connection Click Next
  7. Select Domain, Private and click Next
  8. Name the new rule and click Finish.

Once you finish these steps go back to the Sage 100 Advance Icon, it should start and connect now.

In addition that a fully detailed KB ARTICLE18231 available from Sage.

If you have questions, please contact us at www.caserv.com or 760-618-1395. Please stay tuned for more helpful Sage 100 ERP tips.

Mike Renner – Partner

WAC Solution Partners

local: 760.618.1395 | toll free: 866.400.0WAC (0922) | mobile: 253.861.3120

Expertise with Local Roots and National Reach.

By | 2020-02-29T16:43:21+00:00 February 29th, 2020|Sage 100 tips and tricks|Comments Off on Sage 100 Advanced – Error “Unable to connect to server: The server cannot be found.

About the Author:

Mike Renner
Over 25 years in the accounting software industry. Mike is also an Acumatica, Abila and Sage Certified Consultant and Trainer and a recognized leader in the design, implementation and support of ERP and Accounting systems, including Acumatica, Sage and Abila. Specialties: Acumatica Cloud ERP, Sage 100 ERP (formally Sage MAS90/200), Abila MIP Fund Accounting (formally Sage Non Profit Software).
n/a